Is Page Mein Shamil
Return Eligibility
Aap apna order delivery ke 7 din ke andar return kar sakte hain, agar:
- Product istemal na hua ho aur original packaging mein ho.
- Tags aur labels laga hua ho.
- Product damaged ya defective ho.
- Aapko ghalat item bheja gaya ho.
Return Kaise Karein
Return karne ke liye humein WhatsApp par order number ke sath contact karein. Hamari team aapko pickup arrange karne mein madad karegi ya nearest drop-off point bata degi.
Refund Process
Return item mil jane aur inspect hone ke baad, refund 3-5 working days ke andar process kar diya jata hai. Cash on Delivery orders ke liye refund bank transfer ya EasyPaisa/JazzCash ke zariye kiya jata hai.
Non-Returnable Items
- Personal care aur hygiene items (jaise grooming tools) jo use ho chuke hon.
- Sale ya clearance items jab tak defective na hon.
- Gift cards.
Damaged Ya Ghalat Item
Agar aapko damaged ya ghalat product mila hai, delivery ke 48 ghantay ke andar humein WhatsApp par unboxing video/photo ke sath contact karein — hum turant replacement ya refund arrange kar denge.